Gregg Wells
I would give ZERO STARS if I could. I have no idea if their therapy is any good because they decided to no longer take Aetna as of April 23 2024, and didn't bother to tell me this 3 weeks ago when I called to make the appointment. They asked on that day what insurance I had and then told me "Yes sir, we accept Aetna", not bothering to tell me then that they were dropping Aetna coverage until I showed up for my appointment today. Which by the way, they charge $75 if you miss an appointment, but paid me nothing for wasting my time by taking off work for the non-appointment and all of the paperwork they had me fill out online. I was very excited to start my therapy with them and now I am completely disappointed at their lack of customer service. If you have Aetna insurance, don't bother with this PT center unless you want to pay out of pocket, which they tried to offer me before I walked out. I am sure the therapists are great, but I wouldn't know, because I didn't get past the front desk.
Other reviews
Walter Faulkner
Very caring staff! They make you feel very comfortable while they are helping you heal. I highly recommend SmartBody PT.
Lynn Manini
The staff is knowledgeable and very helpful. Laura is very professional, but is also so very kind and relaxed that you feel as though you are having a cocktail with a friend! Thank you!!!!
Nancy Link
Everyone at SmartBody Physical Therapy is so nice. Very professional and they make you very comfortable with whatever you need to work on.😁
Laura Cruz
This team knows how to take care of women unique needs. Pelvic Floor support at PT is essential and not talked about enough. The kind experts are the gold standard in their field. Call them now!