Scheduling

Patty Bee

I found Smart Body because they were *highly* recommended by Mayo Clinic. I was lucky to get on the schedule for nine sessions. Smart Body staff is what you'd want--respectful, excellent bedside manner, considerate. Which is great, but the reason I urge you for go to Smart Body is COMPETENCE. So much knowledge and insight gathered so quickly! Was it fun? Nope. (Like any physical therapy that I've ever had). Do I have a lot of home work ahead of me? Yup. On about day 6 of my experience I was exhausted and ready to cry. But I ultimately came away feeling equipped and ready! My long and frustrating and expensive search for help is over. Maybe Smart Body has a few hiccups in the booking/reception area, like just about any business right now. But there are some very strong individuals working that area picking up the slack, and that will NOT affect your health care. Moving forward Smart Body is going to be in even BIGGER demand! Make your appointment sooner, not later. I traveled 1,400 miles to see them. Well worth it.

Jim Fletcher

The therapists are fine. I called to cancel an appt. The receptionist put me on hold twice then just hung up on me. I called back and before I said anything she said she was too busy to take calls and would call later. Her demeanor was cold, rude, and unprofessional. Notifying a cancel is a courtesy which allows the therapist to plan their day and help other customers. Any business that hangs uo on customers doing them a courtesy should not be patronized.

Terry Giles

The Smart Body PT team in Jacksonville are truly the best!!! From professionalism, coordinating my complex schedule, to the staff creating a personalized training plan... they covered every aspect needed to me back to my normal routine! HIGHLY recommend!

pattie crew

Smart body employees are knowledgeable and professional and understood my needs. I also appreciate being seen in a timely manner. As a PT center, many come for spinal problems and cannot sit for long periods of time. I am one of those people. I look forward to my upcoming visits to achieve a more healthy outcome.

Abdulrahman Alwali

These guys are not professional at all after scheduling an appointment and waiting for more than 2 months,I have been told that they don’t accept my insurance, their customer service is really horrible.

Judith Hill

Great staff. Friendly and professional. Flexible scheduling Clean and state of the art facility. Highly recommend

Aaron Matthews

The staff and clinicians at Smart Body are dedicated to achieving the goals of their patients. They take the utmost concern with your privacy, and strive to ultimately remedy your needs. They were very accommodating with my schedule, and I always felt respected.

Michael Rosenbloom

Great place. Sara was my PT and did a great job of making me feel comfortable and that she actually cared about me getting better. The office staff was 10/10 - Asia and Jeannie especially stick out as being very friendly and willing to help any way they could. Wait times in the office were extremely short (in the three months I went there I think my longest wait was about 10 minutes), and most importantly going there actually did help with many of the issues I was having. Highly recommend to anyone, male or female.

Courtney Boneta

If I could give 0 stars I would. Office is very unprofessional! My first appointment was beginning of May for a tilted pelvis. I was taken in the back for my PT to come speak with me. I waited 45 minutes for her! 1st flag.. 2nd was I called on 9th to cancel future appointments because I had graduation and family in, no one answered (surprise surprise) so I left a voice mail stating I was canceling and would call back when I could make time. I called back Monday after that week and 3rd flag no one answered AGAIN! final flag was they sent a bill for 2 no call no shows. Um, no!

Lauren Barnes

Very nice and helpful Dr and staff. Really took the time to go over my therapy needs with me. Clean office and easy to find location. They also worked around my schedule for my apt needs!