Smart Body Physical Therapy

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All reviews

162 verified reviews, 4.8★ average, sorted by most recent.

Showing 101150 of 162 reviews.

March 18, 2022

Feelin Beachy

I can’t say enough good things about this place! I had Cathi Yelvington as my physical therapist and she was so patient and kind with me as I have severe anxiety, especially with any kind of pelvic exams. I was diagnosed with LAS, and was in a tremendous amount of pain. I was a very active runner and paddle boarder prior to my onset of symptoms, and had been unable to do either for several months. 3 months of treatment here with Ms. Cathi, and I have my life back! I am forever grateful to this place! Everyone at this office, including the front desk girls are just wonderful! Thank you Smart Body, and Cathi for everything! You ladies are miracle workers!

March 6, 2022

Stephanie Dubuisson

No written review

February 19, 2022

DAVID WHITE

No written review

February 2, 2022

Gloria White

Very knowledgeable and professional staff.

January 31, 2022

Aubrey D.

The entire front desk staff was patient, friendly and answered all of my questions in a timely manner---No complaints!

January 28, 2022

Raul Chico

The staff very professional and pleasant.

December 17, 2021

scott Cart

Extremely knowledgeable and professional. Warm friendly staff and my PT was a great communicator. We discussed every step of the process and reason for my treatment. My therapeutic visits have helped tremendously.

December 2, 2021

Cyndi Johnston

THIS IS THE BEST PHYSICAL THERAPIST I HAVE EVER BEEN TO AND I HAVE BEEN TO MANY. WILL NOT GO ANYWHERE ELSE AND TELL EVERYONE I KNOW THAT IF THEY NEED PT TO GO HERE.

November 3, 2021

Lisa Green

Always very helpful and make me feel and move better

November 3, 2021

Valerie Driskell

I have been going to Smart body off and on for awhile now. I trust them with my care always! Laura the owner is and has been my PT. I have, many years now suffered medical problems. Resulting in whole body reconditioning. I suffer also with alignment issues and pelvic floor disfunction. I came to them weak and my spirits low. The staff has always treated like I mattered and Laura has always been a positive effect on my attitude and mind. She helps me to keep moving forward in being strong and not give up! It’s been a roller coaster has for my health. But I have just recently returned back to Smart body. Now as much as I enjoy the attitudes and atmosphere this is a place to get better and put your work in ! But the support is consistent and genuine! Valerie Driskell A patient

October 18, 2021

Laurin Threatt

No written review

October 6, 2021

Rachel McCort

No written review

October 3, 2021

Sue Lyman

No written review

September 30, 2021

emily combs

No written review

September 24, 2021

Ceil Pillsbury-Schellenberg

The BEST PT in town. My surgery has been cancelled. Don't miss this place! I am sure all the therapist are great, but I have Sara and Katie and they are truly amazing!

September 19, 2021

Nicole Massey

No written review

September 9, 2021

Yfos Brown

I’m so happy with this team! Everybody was so helpful, patient and very understanding, doctors and staff. I would recommend 100%. I can say I promise that you will be in good hands. Thank you so much for what you do!

August 20, 2021

R & J Newhoff Co Inc Bob Newhoff

No written review

August 18, 2021

Evette Lemoine-Fernandez

No written review

August 4, 2021

Jean M. Burke

Outstanding professionalism. Meticulous attention to each patient’s needs.

May 18, 2021

Kasey Branan

This place is amazing! I had horrible stomach issues and using the restroom was very difficult to put it nicely. I was undiagnosed for over a year. Loaded up on meds that didn’t work. I was finally diagnosed with pelvic floor Dyssynergia and referred to Smart Bodies. I live in Georgia so had to travel for appointments. It was beyond worth it!! I thank God everyday I was sent here. The therapy was intense but everyone I worked with was extremely kind and understanding. I was in a very dark place but they continued to help me stay positive and to keep going. Today I am so happy and completely off all my meds and have little to no symptoms. This place was an absolute blessing!!

October 27, 2020

Kate hurst

Smart Body Physical Therapy is amazing. Cathy and the team got me back to normal about 3 months of unanswered pain I was finally diagnosed with pelvic spasm and quickly seen by their team. After 3 months of therapy I feel amazing and have come a long way. They are amazing and I definitely plan on coming back when the time comes and I’m pregnant. Love them and will miss them a lot

October 8, 2020

Wendi Grau

I had been having UTI symptoms and pressure for months with no relief. My urologist sent me for pelvic floor physical therapy, which I didn't even realize was a thing. I've been working with Norelle for months now and omg - ALL of my symptoms are gone!! She actually listened to my concerns and made me feel immediately comfortable. She worked with me to strengthen muscles I didn't know I had and really got me back to living my best life! The office staff is friendly and knowledgeable! Would definitely recommend to anyone needing relief!

August 21, 2020

Herjot Atwal

I’ve been going here for a few months to help with post-partum diastasis recti and general strengthening. I’ve been working with Laura Bunso and she is AMAZING!!! It’s made so much of a difference and I feel great. I definitely have noticed a big difference, I’m stronger and much fitter than when I first walked in. A definite must for women

August 14, 2020

Barbara Moore

So professional and concerned. Always working to help you with your weak areas and make your lifestyle work for you.

December 4, 2019

Savannah Casey

Physical therapy through Smart Body has helped make significant and life changing improvements to my body after having my babies. They are incredibly knowledgeable, friendly, and sincerely help you reach your goals. I cannot recommend them highly enough.

November 11, 2019

Mark Steck

I went to Smartbody for my physical therapy rehab following my Prostatectomy. I met with Dr. Sara Sohn, DPT, and she set up a program for me, working with her directly, and also with Alex Zackey, and Megan, Physical Therapists, utilizing Pelvic Floor Exercises, Muscle contraction display, Bio-Feedback, and Electrical stimulation of Pelvic Floor muscles. I chose Smartbody because they specialize in Pelvic Floor Rehab, and drove an extra 15 minutes each way to get there. Everyone, including clerical staff, was very friendly, helpful, knowledgeable, and encouraging. I was originally scheduled for 2 visits per week for 8 weeks, but after a few visits, we agreed that one visit per week was enough, and then I graduated within a few more weeks. I still have my exercise app to continue my strengthening regimen, and Dr. Sara encouraged me to contact her any time if needed for questions or advice in the future. I would not think of going to any other Physical Therapy clinic and heartily recommend Smartbody to anyone in need of pelvic floor rehab. I cannot comment on any other kind of rehab needs, but can only assume that their other services are just as good.

November 8, 2019

Aaron Matthews

The staff and clinicians at Smart Body are dedicated to achieving the goals of their patients. They take the utmost concern with your privacy, and strive to ultimately remedy your needs. They were very accommodating with my schedule, and I always felt respected.

October 30, 2019

John De los Angeles

Great company and even better staff, 10/10.

September 28, 2019

Kelly Gramling

Great experience at Smart Body! My daughter was treated for a knee injury at the beginning of summer and after a few weeks of therapy and continued practice of at home exercises she has fully recovered! Laura was very knowledgeable in explaining to my daughter how strengthening certain muscles would help improve her injury as well as prevent future problems and improve her play on the volleyball court. Highly recommend their services!

June 5, 2019

Lynn Manini

The staff is knowledgeable and very helpful. Laura is very professional, but is also so very kind and relaxed that you feel as though you are having a cocktail with a friend! Thank you!!!!

May 17, 2019

DJ ShortyRoc ford

Experience at smart body was ok until I was completely lied to, by both therapists and front desk staff, about what my insurance covers for my visit. Now they're billing me 300 dollars. I will not be returning.

March 22, 2019

Karen Maguire

Laura is so knowledgeable and compassionate . She totally knows her stuff and helped me to see light at the end of the tunnel. One thing I really love about Laura is her willingness to teach me how to do physical therapy on my own and take charge of my own healing. She's honestly the best therapist who I've ever seen.

February 21, 2019

Michael Rosenbloom

Great place. Sara was my PT and did a great job of making me feel comfortable and that she actually cared about me getting better. The office staff was 10/10 - Asia and Jeannie especially stick out as being very friendly and willing to help any way they could. Wait times in the office were extremely short (in the three months I went there I think my longest wait was about 10 minutes), and most importantly going there actually did help with many of the issues I was having. Highly recommend to anyone, male or female.

December 27, 2018

Jim Johnson

I wasn't happy with my first 3 intial visits and when they called me to make my next one I explained that I wasn't satisfied with the services. They called me back the next day and asked me to come back and to try the owner as my theripist instead and that maybe we weren't a good match. I was up to doing that until I suggested that for my time wasted that they only charge my insurace company for the make up visits and not be require me to pay my $40 copay again for the next 3 visits, they wouldn't do it. I made comment to them that if I fixed their car and they weren't happy with the repairs being done would you be willing to pay me again for fixing it right the second time. They said this was different. Yes it was as I was still allowing them to get paid through my insurance and an auto repair would have got nothing. I didn't think I was asking for that much. I couldn't believe what I was hearing as their whole business is based on word of mouth referrals. Do you mean that it is more important to you to get my $40 then it is to get nothing at all, lose a customer and get a bad review. She hung up on me. I later learned at my next doctor's visit who referred me to them, that they called him to try and save face. He said I had no idea what they were even talking about as you never mentioned this to me. I guess they were afraid of losing a referral too. Follow up - They came back after my review telling me it is against the law to not charge a copay. I learned a long time ago to follow through on anything that involves money because people will tell you anything to get out of having to refund your money. So did just that, I contacted the insurance regulatorys office to confirm that fact. They were only telling me the half truth. YES it is against the law to wave copays as a practice to lurer customers in from someone going to another doctor because your cheaper by not charging copays. It is not against the law to wave a copay under special circumstances including poor customer service as you already paid your copay the first time and your compensating the customer for poor service. They admitted it to me it wasnt good service they just didnt want to pay by proving it.

Response from owner

Hi Jim, we’re sorry that you are not happy with your therapy. As we explained to you, it is illegal to charge Health insurance and then not charge the patient a co-pay. We are also not allowed to provide medical services for free. We called your referring provider to inform him of what was going on, so that he was not blindsided if you did speak to him about it. This is a standard practice of ours to stay in communication with our patients and providers for improving care. You were not happy with our services and we wanted to communicate to the physician that this was the case. Most people complain that their providers do not communicate with each other enough, we are doing our best to rewrite the script for patient care, which includes improved communication between providers. We are a bit confused about that being a criticism, as most people would be thrilled about this. Again, we are very sorry you feel like your experience did not meet your standards, we appreciate your feedback and will use it to improve upon our services.

March 25, 2018

December 19, 2018

Jessie Stull

Super helpful and knowledgeable staff!

December 9, 2018

Regina Deters

Sara Sohn, pelvic floor exercises, and the Squatty Potty, gave me hope on how to strengthen my muscles to achieve my milestones in those areas. I was very happy with my treatments and want to thank the always patient and helpful staff, Stefan, Asia and Jeannine.

November 28, 2018

Carole Jackson

I had an excellent experience. Sara was very knowledgeable and helpful and made me feel at ease. I would highly recommend.

Response from owner

Thanks so much Carole! Glad you had a great experience.

November 28, 2018

August 9, 2018

Mendy D

They are awesome here! I felt very well taken care of and listened to. I not only got better but learned how not to re-injure myself as well as how to keep myself strong. I have recommended them to several people!

July 26, 2018

Mary Kathryn Deason

No written review

Response from owner

Thank you Mary Kathryn!

July 26, 2018

June 14, 2018

Courtney Boneta

If I could give 0 stars I would. Office is very unprofessional! My first appointment was beginning of May for a tilted pelvis. I was taken in the back for my PT to come speak with me. I waited 45 minutes for her! 1st flag.. 2nd was I called on 9th to cancel future appointments because I had graduation and family in, no one answered (surprise surprise) so I left a voice mail stating I was canceling and would call back when I could make time. I called back Monday after that week and 3rd flag no one answered AGAIN! final flag was they sent a bill for 2 no call no shows. Um, no!

Response from owner

Hi Courtney, Sorry again for the inconvenience. We tried calling you previously to resolve this after you posted on our Facebook over a month ago. Our therapist did stay with you to make up for the amount of time she was late to your visit, but we will remove your no show charges for the other appointments. We've tried our best to correct your unhappiness. Thank you.

June 14, 2018

May 30, 2018

Haley Aguilar

I would recommend Smartbody. They were very professional and nice. I went after having pelvic surgery and they helped me recover to a better state I was in than before my surgery. Dr Sara Sohn was warm and friendly. She treated me well and helped me to not feel embarrassed about anything. Her and her staff even taught me diet and nutrition in such a way to help with my pelvic floor issues. The front desk handled my billing and insurance to my satisfaction. They were transparent about what wasn't covered by my insurance ahead of time. Thanks Smartbody for helping me feel better than I thought I could!

Response from owner

Thank you so much for your review Haley! We're happy to help and love getting our patients back to living the life they love.

May 30, 2018

January 1, 2018

Jason Woods

Professional, gracious, caring and warm. Men: DO NOT BE AFRAID TO GO HERE! Simply the best.

Response from owner

Thank you so much for your review and candor, Jason. Happy to help!

May 30, 2018

November 24, 2017

Lyudmila V.

I can't say enough good things about Laura Bunso. She is very knowledgeable, insightful and hard-working. A 16-visit intensive physical therapy course resulted in such significant improvement, that I didn't think was ever possible. Thanks to Laura, I now know how to do the Kegel exercises correctly and can actually use them to improve pelvic floor strength. She also has a wonderful team working for her - everyone was very friendly and professional.

Response from owner

Thank you so much Lyudmila!

November 27, 2017

November 18, 2017

Manu Duzzi

No written review

September 29, 2017

Andrew Miller

SmartBody takes great care of their patients and offers a huge variety of treatment options to make sure each patient gets individualized care.

Response from owner

Thank you so much Andrew! We appreciate your kind review!

October 2, 2017

August 31, 2017

Mary Breitenbach

I'm grateful for their high quality of care. I know I'll have a higher quality of life when physical therapy is neoeded as preventative care with diagnoses that are chronic in nature. They use the Healigo app if I want a paperless option--which I LOVE. I have my exercises wherever I go (I don't always perform where my handouts are). The app lets me communicate how I'm doing on my exercises, reminds me if I desire, etc. The therapists are knowledgable about my genetic disorders and it informs a unique program. They always seek more knowledge and have never risk hurting me. They stay abreast on the latest chronic pain research and I've been surprised by how applying to therapy had immediate, positive impact. The culture is positive and affirming. I often feel weak, as though my body is on a steady decline. They are always--with data--encourage and remind me that I am consistently making progress and am strong. They work as a team and have appointments available. No matter the surprises my body has in store next, Laura and the SmartBody team has always accurately and professionally helped me overcome each challenge.

Response from owner

Thank you so much Mary! We are so happy that you've improved, enjoyed your care, and that the apps/programs we use are convenient and effective - WONDERFUL to hear!

September 1, 2017

August 30, 2017

Guy Tate

I'm a disabled veteran who had multiple issues that needed work. By far the worst were the shoulders which both ended up needing surgical treatment and multiple screws. After working with Laura's staff I was able to rebuild a physical foundation that allowed me to get back to some semblance of physical activity. I've since lost 65lbs and feel like I've gotten back 80% of the strength I lost over the years. Thanks Laura from a very grateful patient.

Response from owner

Thank you so very much for your review and for being a patient, Guy! We're so glad you've been able to get back to living your life and hope your strength will continue to build without further injuries.

August 30, 2017

July 26, 2017

Lauren Barnes

Very nice and helpful Dr and staff. Really took the time to go over my therapy needs with me. Clean office and easy to find location. They also worked around my schedule for my apt needs!

Response from owner

Thank you so much for your feedback Lauren! We appreciate entrusting us with your care, loved having you as a patient!

July 31, 2017

June 29, 2017

Keri Lewis

Laura and her staff are extremely knowledgeable and have helped me when others couldn't diagnose me. I had stress fractures in both feet and went to many doctors without a diagnosis for two years. After one visit with Laura, she listened to my symptoms, and told me it sounded like I had stress fractures. She was right. It was a long 6-8 months of recovery with a podiatrist and then I went to see Laura for my PT. She has since seen me for a sprained ankle, back pain, and a tailbone injury.

Response from owner

Thank you so very much Keri! We appreciate you as a patient and your wonderful review :) Glad you're feeling better.

June 29, 2017